Information Technology (IT)
Administration & Operations
1–5 years (varies by level)
CompTIA A+, Network+, Security+, or equivalent IT certifications valued
$28-$41/hr
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Overview
Job Description
Technology is increasingly central to how aging services communities operate — and someone has to keep it all running. IT professionals in this field support everything from the electronic health records systems that nurses rely on every day, to the Wi-Fi that keeps residents connected with family, to the security systems that protect residents and staff.
Responsibilities vary by role and organization but typically include network administration, system troubleshooting and support, software management, cybersecurity practices, hardware maintenance, and supporting the technology needs of clinical and administrative staff.
If you’re looking for an IT role that feels purposeful — where your work directly supports the care and quality of life of older adults — aging services is a setting worth exploring.
Education Requirements
Requirements vary by role and employer. Entry-level IT support positions may be accessible to candidates with relevant certifications and hands-on experience. IT certifications — such as CompTIA A+, Network+, or Security+ — are widely recognized and valued. Many employers prefer a bachelor’s degree in information technology, computer science, or a related field for network administration and management roles.
A Day In This Role
A day might include responding to a help desk ticket from the nursing team about an EHR access issue, running a routine network security check, setting up devices for new employees, and attending a planning meeting about an upcoming software upgrade. In larger organizations, roles are more specialized; in smaller communities, one IT professional may support the full technology environment.
Advancement Opportunities: Where this role can take you
Cross-Pathway Note: IT professionals who develop expertise in health information systems and long-term care technology sometimes move into health information management roles or broader operational leadership within aging services.